Privacy Policy & Terms and Conditions

LaPola Media is committed to protecting your personal information and being transparent about how it is used. This Privacy Policy explains how we collect, use, and protect your data. By using our website or services, you agree to the terms outlined below.

Privacy Policy

Information We Collect

We collect personal information in the following ways:

  • Directly from you – When you submit your information through our forms or speak with our team, you may provide your name, phone number, email address, and other relevant details.
  • Automatically through our website – We use cookies and tracking tools to collect device data, browser data, IP address, and site activity.
  • From trusted third-party sources – We may receive your information through platforms where you have consented to be contacted.

How We Use Your Information

We use your data to:

  • Follow up on your inquiry
  • Provide you with information about digital marketing services, and your current products with LaPola Media
  • Coordinate calls, schedule appointments, and respond to your questions
  • Conduct internal reporting and operational processes
  • Ensure compliance with legal and regulatory standards

SMS Notifications

When you opt in to receive SMS Notifications from LaPola Media by texting START to (570) 325-1309 or (833) 753-2331, we will send you messages that include form submission details from your own website.

We do not share, sell, or rent your mobile number or SMS data with third parties. Your phone number is used solely for delivering these notifications.

You may cancel SMS Notifications at any time by replying STOP. For assistance, reply HELP. Standard message and data rates may apply.

Your Rights

You may request to:

  • Access or correct your data
  • Delete your information
  • Withdraw consent for communications at any time
  • Request a copy of your personal data

To exercise these rights, please email us at [email protected].

Data Protection

We employ industry-standard administrative and technical safeguards to secure your data. However, no platform is 100% secure, and we encourage you to protect your own data using secure passwords and practices.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from minors.

International Use

By using our services, you agree that your information may be stored and processed in the United States.

Updates to This Policy

We may update this Privacy Policy periodically. Your continued use of our services after changes are posted will constitute your acceptance of those changes. For questions, contact: [email protected].

Terms & Conditions

By accessing our website or using our services, you agree to the following:

Consent to Communications

By providing your contact information, you consent to receive emails, text messages (SMS/MMS), and phone calls — including those made via autodialer or pre-recorded voice — from LaPola Media and its affiliated partners. You understand this consent is not a condition of purchase.

Message Frequency & Charges

Message frequency may vary. Standard message and data rates may apply depending on your wireless carrier.

Third-Party Contact

You agree LaPola Media and its partners may contact you with information about relevant services or promotions. Data sharing with partners follows our Privacy Policy.

Opt-Out Instructions

To stop receiving text messages, reply STOP at any time. For assistance, reply HELP or email [email protected].

Disclaimers

We do not guarantee specific project timelines or outcomes. We do not provide legal, tax, or financial advice. Referrals to third parties do not constitute endorsement; you should evaluate all third-party services independently. Website content is for informational purposes only and may contain inaccuracies.

Cancellation of Services

All service agreements with LaPola Media are entered into for an initial six (6) month period unless otherwise expressly stated in writing. Upon completion of the initial six-month term, clients may elect to renew their agreement under contract pricing or continue on a month-to-month basis at LaPola Media’s current month-to-month rates, which may be higher than contract rates. Services may be cancelled by either party at any time once the client is not under contract; however, under all circumstances, a minimum thirty (30) day cancellation notice is required in writing, with email notification considered acceptable. LaPola Media shall not be held responsible for delays, diminished results, or negative outcomes caused by the client’s failure to provide required information, materials, or timely communication.

Termination by LaPola Media

LaPola Media reserves the right to suspend or terminate services immediately, with or without notice, in the event of (i) non-payment or repeated late payment of fees; (ii) breach of these Terms of Service or any applicable agreement; (iii) use of services in a manner that is unlawful, fraudulent, abusive, or otherwise harmful to LaPola Media’s reputation, operations, or other clients; or (iv) failure of the client to reasonably cooperate, communicate, or provide necessary information essential to the performance of services. In the event of such termination, no refunds will be issued for fees already paid, and the client will remain responsible for any outstanding balances owed to LaPola Media.

Limitation of Liability

LaPola Media is not liable for any indirect, incidental, or consequential damages resulting from your use of our services or site.

Your Responsibilities

You agree to provide accurate information. You are responsible for how you use our services and content.

Modifications

We may change these terms at any time. Updates will be posted here, and continued use of our site indicates acceptance of changes.

SMS Terms & Conditions

SMS Notifications

By enabling SMS Notifications, you agree to receive text messages from LaPola Media containing form-fill data submitted through your own website. Messages are sent only after explicit opt-in by texting START to (570) 325-1309 or (833) 753-2331.

Message frequency varies based on your website activity. Standard message and data rates may apply. You can reply HELP for assistance or STOP to cancel at any time.

Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help

If you are experiencing any issues, you can reply with the keyword HELP to (570) 325-1309. Or, you can get help directly from us at [email protected]

Standard Messaging Disclosures

Message and data rates may apply. You can opt-out at any time by texting “STOP.” For assistance, text “HELP” to (570) 325-1309 or visit our Terms & Conditions and Privacy Policy page. Message frequency may vary.

For any questions about this page or how your information is handled, contact us at: [email protected].